Establishing rapport and trust with clients can also be facilitated by keeping a professional yet friendly tone in all correspondence. Clearly defining expectations aexpansion slotst the beginning of any engagement is another crucial ritual. This entails talking about deliverables, payment terms, and project timelines up front to cut down on misunderstandings. It is beneficial to your working relationship and promotes repeat business to be open and honest with clients about what they can anticipate from you.
